Message from WDC Emergency Operations Centre

The Council Public Information Management team has sent out the following to Council communities.

Need support?

If you’re in need of welfare support, please try to make contact through the contact numbers listed on the Covid-19 website ( If you’re not sure what help may be available, or don’t know who to contact for help, call the free government helpline on 0800 779 997 (8 am–1 am, 7 days a week).

Waikato District Council Emergency Operations Centre is also up and running so if you are unable to reach the government agency you need, give us a call on 0800 492 452*. We can help you get the essentials you need as well as connect you with the right government department for ongoing assistance.

Stay home, save lives.

*24/7 but from 5pm – 8am and on weekends, calls are handled by an after-hours service in Hamilton. Best times to call would be weekdays between 8am – 5pm

Council service updates can be found here :


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